Trust Center

Clear information about how BankStatements.us approaches financial documents, data handling, security, and the policies that govern the service.

Current availability

The public site and account experience are available. Public conversion and checkout are not currently available.

Privacy, security, lifecycle, and terms

Read the policies that explain our launch commitments and current public boundaries.

United States data residency

Customer data is stored and processed in the United States. We configure providers that handle account data, documents, extracted results, and service records for United States processing regions. The service is built for United States customers and does not offer an international processing region.

A data processing addendum is available by request at privacy@bankstatements.us.

Service providers and subprocessors

These active providers support the site, account experience, conversion, storage, infrastructure, billing, and related service operations. All customer-data processing is configured for the United States.

ProviderPurposeDataStatusRegion
Microsoft AzureDocument understanding and semantic mappingNative document evidenceActiveUnited States
DigitalOceanUnited States application infrastructureApplication and operational dataActiveUnited States
RenderPublic website and application hostingAccount and application trafficActiveUnited States
CloudflareDNS, traffic protection, and deliveryNetwork and security metadataActiveUnited States
NeonUnited States PostgreSQL databaseAccount and service recordsActiveUnited States
TigrisPrivate United States object storageUploaded documents and generated resultsActiveUnited States
StripeSubscription billing and payment processingBilling and transaction recordsActiveUnited States
ResendTransactional account emailEmail address and message delivery metadataActiveUnited States
GitHubSource control and continuous integrationSource code and build metadata; no customer documentsActiveUnited States
PostHogBasic product analyticsPrivacy-minimized product events onlyActiveUnited States

This roster was last updated August 6, 2026. We will publish changes here before a new provider begins handling customer data when practical.

Responsible disclosure

Good-faith researchers can report a concern at security@bankstatements.us. Please avoid customer data, disruption, destructive testing, credential theft, and premature disclosure. Our Security policy explains the reporting boundary and response targets.